This document governs your relationship with GPTracks UG (haftungsbeschraenkt) (“GPTracks”) who owns and operates this website (“https://gpcats.com/”). Access to and use of this website and the products and services available through this website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
GPTracks does not guarantee that the Website will be free of anomalies, errors or bugs, or that the Website will operate without failure or interruption. In this respect, it is free to determine any period during which the Website or its content is unavailable.
The Products, Subscriptions and Services will be accessible in the countries covered by the service listed and are currently available on gpcats.com. For technical and/or logistical reasons, subscriptions or orders from outside the listed countries may not be available for purchase through gpcats.com or 3rd party vendors.
By registering on this website (gpcats.com), the Customer represents and warrants to the Company that he/she is of legal age and legally competent to enter into binding contracts, and has the necessary skills, equipment and software to use an e-commerce website and to download the GPCats App onto his/her Smartphone.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and GPTracks will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of GPTracks or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by GPTracks and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Registration is required in order to purchase products, services and/or subscriptions from gpcats.com.
Customer registration through gpcats.com website will be confirmed by GPTracks UG upon email verification from customer. An automated email will be sent to the email address indicated on gpcats.com website registration form confirming the customer’s registration.
It is the customers responsibility to ensure that all information submitted to GPTracks, through gpcats.com website, at the time of registration is complete and correct. GPTracks will not be held liable for any data entry errors and the consequences thereof, particularly in regards to customers shipping and billing addresses.
A customers registration on gpcats.com website implies full acceptance of these “Terms and Conditions,” regardless of any ordered purduct/s, service/s and/or subscription/s. Despite proof to the contrary, the data recorded by GPTracks will constitute evidence of all transactions by each customer.
Once registration is confirmed, GPTracks will create a user (customer) account available to the customer on gpcats.com, where the customer can check his/her account settings and access purchase information such as, purchase/s, subscription/s, service/s, billing, contact information and shipping.
The customer agrees to provide his/her full contact information (first/last name, order number/s, invoice number), to GPTracks in all correspondence to help facilitate and process his/her rquest.
By placing an order you are offering to purchase a product, subscription, service on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price through gpcats.com website.
Prior to any purchases through gpcats.com that require the GPCats App, customers need to ensure that their smartphone and/or web broswer is compatible with the GPCats App. The customer can do this by downloading the GPCats App. In most cases, the app simply will not install on a customers device if the smartphone does not support the technical requirments (such as an old and/or out-dated operating system). GPTracks will not be held liable for the purchase of a product by a customer whose Smartphone, Tablet, Computer or any other device that is not compatible with web site/s or apps.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. In order to contract with GPTracks you must be over 18 years of age and possess a valid credit or debit card or other payment method issued by a bank acceptable to us. GPTracks retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be GPTracks or may in some cases be a third party. Where a contract is made with a third party GPTracks is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card or other payment method used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the payment has been successful and the goods, which you ordered, have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Depending on your region, delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Upon receiving your order we carry out a standard authorization check on your payment card or other payment method to ensure there are sufficient funds to fulfill the transaction. Your card or other payment method will be debited upon authorization being received.
The GPCats GPS cat tracking service requires the purchase of a GPCats GPS cat tracker as well as a data plan (“subscription”) that can be purchased at www.gpcats.com.
For some products, an “Unlimited” data plan is part of the purchase as stated on the products page. In that case, the subscription to the tracking service is defined as lasting for the lifetime of the product with a minimum duration of 24 months beginning with the date of purchase, and as long as such services are provided by GPTracks to customers in general.
GPTracks reserves the right, in the case of reasonable suspicion of misuse or misuse of purpose, to block the customer’s access to the online tracking temporarily or forever.
GPTracks reserves the right to pause the tracking service by deactivating the Sim card connection if a device has not been used over a long period of time. GPTracks will resume the service when the device is put back into use.
GPTracks UG accepts products in resellable condition within 14 days without stating a reason. The 14 days begin on the date of receiving your product, either by you (the purchaser) or a 3rd party recipient. For items that are returned open or with missing or damaged parts other than if faulty, we reserve the right to charge a restocking fee or an amount to cover the cost of the damaged or missing item/s.
This exclusively applies to products purchased on www.gpcats.com. For all other purchases, please contact the retailer/distributor you purchased from directly and follow their return policy.
To return your product please contact our customer service team by post, email, or fax:
GPTracks UG (haftungsbeschränkt)
Fax: +49 (0) 6171 6 98 18 91
We will process your request and will refund to you the total amount you paid for the product(s) you are returning. Once we receive the item(s), please allow for up to 14 days for the return to be processed.
Please note that GPTracks UG does not generally offer free shipping on returns.
GPTracks will repair or replace any GPCats product that fails to operate during the applicable warranty period due to a defect in workmanship or material under normal consumer use.
The warranty period is 24 months from the date of purchase.
If product(s) you purchased are damaged or otherwise show material or manufacturing defects, please contact our customer service team by post, email, or fax:
GPTracks UG (haftungsbeschränkt)
Fax: +49 (0) 6171 6 98 18 91
If you purchased your product(s) from a retailer, please contact them directly for information on any warranty they may offer.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law GPTracks and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect GPTracks’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation and misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
You may link to our webpages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with GPTracks and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to GPTracks.
You agree to indemnify, defend and hold harmless GPTracks, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
GPTracks shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub -clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and GPTracks. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of GPTracks.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.